We’ll perform maintenance on both our own features and third-party features.
Our certified technicians are up for the challenge!
Our technicians must perform on par with the Fountain Creations & Wellness standard and be Certified before being given work on their own. Fountains can be installed in a variety of environments, from house entrances, to kitchens, living rooms, bedrooms, outdoors, and in stairwells, so it’s important to us that our technicians have the right equipment for the job — not just for the fountain, but also to protect the surrounding area around the fountain. We will leave the surrounding area just as we found it.
It’s important to understand that our maintenance service is not guaranteed when you buy the fountain. The Fountain Creations & Wellness Service department is separate from the Installation department. Although there are costs associated with maintenance, the maintenance needed is minimal, and so a lot of our clients opt to perform some of the smaller tasks themselves throughout the year.
If you’re reading this and you own a fountain that we did not install, we may still be able to perform maintenance on it. Most fountains are not all that different when it comes down to it. We would love the opportunity to take a look and provide you with a quote, so don’t hesitate to let us know if you’re in need of a company to take on the task of regular maintenance.
We’re always available to answer questions over the phone or in person at our showroom, so do not hesitate to give us a call. We have best practices and recommendations that we’ll freely provide to anyone who would like to understand more about how their feature works and/or how to properly maintain it. We do not want to be seen as another company with its hands in your pockets, but rather as a friendly, helpful face that you can come to as an all-in-one solution for all your fountain needs.